First meeting
Greetings are casual and follow no ritual, and you will have no “Now, -how -many-kisses-on-the-cheek?” – Frustrations. A handshake, eye contact and a smile are enough when doing business in Norway. Although Norwegians are quite informal they most often introduce themselves using their first names and surnames. After the first presentation, most people use only their first names. "Herr" (Mr.) or "Fru" (Mrs.) plus the surname, are quite uncommon between Norwegians, and are mostly used to follow international costumes. Norwegian business people are not addressed by their titles.
Norwegians are raised by the "Jante's Law": Jante's Law is a fictive law that teaches people to be modest and humble. Practically that means that they are taught not to criticise others or to brag about their wealth or financial achievements. So make sure not give a first impression as over confident or self-promoting.
Business meetings in general:
* Be punctual when doing business in Norway. You should always call ahead if you are late for a meeting. Norwegians business people are more straight to the point and there will be very little small talk before the meeting. - Try to follow the Norwegians pace.
* In a business presentation, you should emphasise facts, benefits and profitability, but also be honest and point out certain weaknesses/disadvantages. Norwegians are analytical thinkers and this helps them reach conclusions easily.
* Most Norwegians are down to earth, so try not to hype up or exaggerate your presentation.
* Respect deadlines and keep schedule promises.
Dress code
The dress code might be more informal than in Mexico, but as a general rule dress conservatively. Suit and tie is always the safest option until your host gives you another impression. Women wear suits, a blouse with a skirt or pants. The dress code depends on the industry, obviously.
Behaviours
* Norwegians are informal, easy going, transactional and direct. However, informality does not mean unprofessionally. It is important to always remain polite and respectful when doing business with Norwegians.
* Its important to build trust and confidence. In Norway this takes time as relationships develop slowly. Let them know who you are, - your experience, qualifications and that of your company.
* Norwegians are very straight-forward. They have no difficulty disagreeing with people or speaking their minds within a business context. Criticisms and the like are more often than not based on facts rather than opinion.
* Norwegian body language and tone of voice is less expressive than in Latin and North American countries. Do not misinterpret this as lack of interest.
* It is wise not complain about the high cost of living in Norway – the Norwegians are tired of that topic and they largely think the high cost of living is the price they have to pay for maintaining the welfare state in a sparsely populated country.
* Do not light up a cigarette in a Norwegian home or office without asking permission.
*A female business visitor will have no problem inviting to lunch or dinner and paying the bill.
* Alcoholic beverages during lunch are limited and after-work cocktails are unusual.